Our Services, Metaphorically Speaking

We help our clients with a range of tech support services and online marketing needs, such as web hosting, website management, content promotion, search engine marketing, web analytics, email marketing, paid search campaigns, and more.

In an effort to provide an alternative and transparent solution to your needs, we've put together a list of services commonly used by our clients. To assist with your understanding, we're using the analogy of a car:

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Domain Name

Think of your domain name as an annual license registration. You can transfer it when you get a new car or when you move to a different state.
We’ll assist you to choose and register a new name, or if you’re not happy with your current provider, transfer to our registry.
A lot of people forget that domain names are LEASED not bought - we manage that aspect for you. Harvey, our email robot, will remind you when it's time to renew your domain.

 

Website Hosting

Think of this as an equivalent of an allocated parking lot in a secured garage. You are “renting” a space on our web server (a powerful computer), so your website can be viewed over the internet.
You can move your site to another web hosting provider, in just the same way you can change the parking lot in which you park your car.
Our job is to keep the “garage” clean and secure: monitor the network, databases, routinely perform security scans and apply software/application patches or updates when necessary.

Note: These services should not be confused with managing your website software, such as WordPress Content Management System (CMS) - that’s part of Web Management Services.

We offer a range of web hosting packages (from our Bare-Bones-Basic "Headless™ Plan" to a "HeadQuarter™ Plan" and beyond) carefully tailored to your needs.

Coming to us from another website host?

We have a great deal of experience in retrieving your account data from a variety of other web hosts, and would be glad to help get you up and running on our servers.

 

Information Security

The key. The insurance. The alarm.

Typically, encrypted communication was commonly used to secure credit card transactions, however recently it has become the norm to secure data transfers, logins or social media interaction.
SSL stands for Secure Socket Layer, and it’s a protocol that does two things:

  • Encrypts your data, so no cyber criminal can see what your browser sends to the server, nor what the server sends to the browser.
  • Authenticates your website, which means it tells your browser “This website really is who it claims to be.”

We offer SSL Certificates from some of the most recognized brands in the world that will give you and your customers the assurance needed to safely interact with your website.

There is more…

We also offer secure connections for your email communications as well as options to protect your domain name identity.

 

Website Management

Think of this as regular auto maintenance: inspecting or testing the condition of car subsystems (i.e. engine), and replacing or servicing the parts and fluids. For those who might care less about the car analogy, think of the process as keeping up your garden.

With our website administration, website updates and web support services we can help you manage all aspects of running a healthy website. We offer monthly service plans or you can choose an hourly billing option, depending on your needs.

 

SEO Maintenance

Search Engine Optimization (SEO) involves improving the likelihood that your website will show up high on the list when users search on sites like Google.com, Yahoo.com or Bing.com.
Think of this as preparation for a (never-ending) NASCAR race: improving your car’s performance, analyzing countless video footage from past races, comparing it to competitors and finding niches where your car can do a better job next time around.

The monthly SEO maintenance is based on our initial Site SEO Audit and Site Strategy, and includes ongoing monitoring of the performance of keywords, traffic and ranking analysis (deliverable reports) and recommendation for content enhancement.

Ready to Get Started?

 

TWH

We are a multi-disciplinary team of designers, writers, marketers, and analysts. We draw on our backgrounds in architecture, IT, communication, music, science, photography, and copywriting to transform your vision into business success. We value working relationships grounded in candor, respect, and trust.

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